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Owned and operated by Clement Venture Group LLC, we welcome every question about your outdoor space.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your delivery status in real time through the carrier's website.
What is your return policy?
We offer 30-Day Returns on eligible items. If something does not work for your backyard setup, please refer to our Return Policy page for complete details on how to start a return.
Can I exchange an item for a different size or style?
Yes, exchanges are available within the return window. Contact us with your order number and the item you would like instead, and we will walk you through the process.
How do I choose the right pergola or gazebo for my space?
Start by measuring your patio or deck area and considering how you plan to use the structure, whether for dining, lounging, or shade. Our team can help you compare dimensions and styles to find the best fit for your yard.
Are your outdoor dining sets weather-resistant?
Our outdoor dining sets and fireplaces are designed for year-round outdoor use. We recommend reviewing each product listing for specific material and care details so you can protect your investment through every season.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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30-Day Returns
Not the right fit for your backyard? Returns are easy, backed by our Return Policy.
Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
